Refund policy

All Sales Final

Due to the perishable nature of our handcrafted cookies, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged or Incorrect Orders

We take great pride in the quality of our cookies. If your order arrives damaged or you received the wrong items, please contact us at thecookiekid26@gmail.com within 24 hours of delivery with a photo of the issue. We will make it right.

Pickup Orders

All pickup orders must be collected on Sunday between 9AM – 5PM. Unclaimed orders will not be refunded.

Questions?

Reach out to us at thecookiekid26@gmail.com — we're happy to help!